2.1.7+Internal+and+external+communication

= Syllabus Content  = = = = 2.1.7 Internal and external communication = = = = Explain the different means of communication = = • Understand the concept of communication = = • Appreciate the importance of communication within a business = = • Understand how communication takes place = = Awareness of the barriers to effective communication = = • Knowledge of the barriers to effective communication = = • Understanding of why such barriers exist = = Understand how the barriers to communication can be overcome = = • Explain how barriers can be overcome = = Comment on the appropriateness of different means of communication = = • Understanding of when to use a given method of communication =